Privacy Policy

1. Who We Are

Made By Charlie ("we", "our", or "us") operates the website madebycharlie.co. This policy explains how we collect, use, and protect your information when you use our site.

2. Information We Collect

We collect information in two ways:

• Purchase data: When you buy a product, Stripe collects your name, email address, and payment details. We do not store your card information — Stripe handles all payment processing.
• Newsletter sign-ups: If you subscribe to our newsletter via the Kit (ConvertKit) form, we collect your email address.
• Usage data: Standard server logs and analytics may collect your IP address, browser type, and pages visited.

3. How We Use Your Information

• To fulfill your purchase and deliver your product
• To send you transactional emails (receipts, product delivery)
• To send newsletter emails if you opted in (you can unsubscribe at any time)
• To improve the site and understand how visitors use it

4. Third-Party Services

We use the following third-party services:

• Stripe — payment processing. Stripe's privacy policy applies to all payment data.
• Kit (ConvertKit) — email marketing. Kit's privacy policy governs data collected via the newsletter form.

We do not sell your data to any third party.

5. Cookies

This site may use cookies for basic functionality and analytics. No advertising or tracking cookies are used. You can disable cookies in your browser settings.

6. Data Retention

Purchase records are retained as required for legal and accounting purposes. Newsletter subscribers' data is retained until they unsubscribe.

7. Your Rights

You have the right to access, correct, or delete your personal data. To make a request, email us at the address below.

8. Contact

Questions about this policy? Reach out via the contact information on the site.